Privacy Policy

Infinity Interactions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [https://www.infinityinteractions.com] (the "Site") or use any of our services, including but not limited to virtual assistance, customer support, lead management, inbound and outbound calling, and other business process solutions (collectively, the "Services").

Please read this policy carefully to understand how we handle your information. By accessing or using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in various ways, including:

Personal Information: Name, email address, phone number, business name, billing details, and other contact or identification information.
Usage Data: Information about how you access and use the Site, including IP address, browser type, device identifiers, pages visited, and time spent on pages.
Client Data: As a provider of business support services, we may process data on behalf of our clients, including client contacts, leads, and communications. This data is handled in strict accordance with our contractual agreements.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain the Site and Services.
To respond to inquiries, provide customer support, and manage client accounts.
To process payments and fulfill contractual obligations.
To communicate with you about updates, promotions, or changes to our policies or services.
To analyze usage and improve the quality and functionality of our offerings.
To comply with applicable legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following limited circumstances:

With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors, cloud providers, and communication platforms.
With Legal Authorities: When required by law or to protect our rights, we may disclose information to regulatory bodies, law enforcement, or in legal proceedings.
In Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Retention

We retain your information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. International Users

Our Services are primarily offered to businesses operating in the United States. By using our Site or Services, you consent to the transfer and processing of your information in accordance with this Privacy Policy, regardless of your location.

6. Your Data Protection Rights

Depending on your location, you may have rights under applicable data protection laws, such as:

Access to your data
Correction of inaccurate data
Deletion of your data
Objection to or restriction of data processing
Portability of your data

To exercise any of these rights, please contact us at info@infinityinteractions.com.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience and gather information about site traffic. You may adjust your browser settings to disable cookies, but some features of the Site may not function properly as a result.

8. Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have done so, we will promptly delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.